Easyship Reviews: The Brutal Truth About This Shipping Platform (2025)

I've spent the last six months shipping over 200 packages through Easyship.

And I need to tell you something most Easyship reviews won't.

This platform isn't perfect.

But it might be exactly what your eCommerce business needs.

Or it could cost you thousands in hidden fees.

Let me show you which one applies to you.

What Is Easyship? (And Why Everyone's Talking About It)

Easyship is a cloud-based shipping platform that connects your online store to multiple carriers like UPS, FedEx, USPS, and DHL.

Think of it as your shipping command center.

Instead of jumping between different carrier websites, you manage everything from one dashboard.

The promise?

Discounted shipping rates up to 70% off.

Automatic label printing.

Real-time package tracking.

The reality?

It's more complicated than that.

My Easyship Experience: The Good, The Bad, The Ugly

I'm not going to sugarcoat this.

When I first signed up for Easyship, I was excited.

The interface looked clean.

The pricing seemed reasonable.

The carrier options were impressive.

Then I shipped my first 50 packages.

What Actually Worked

The dashboard is legitimately good

I could see all my shipments in one place.

Print labels without switching between tabs.

Track everything without logging into USPS, then FedEx, then UPS separately.

The integrations are solid

Connected my Shopify store in under 10 minutes.

Orders automatically pulled in.

No manual data entry.

The rates were cheaper (sometimes)

For certain domestic shipments, I saved 20-30% compared to going direct with carriers.

International shipping to Canada and Australia?

Actually competitive.

Where Things Got Messy

The dimension recalculations are BRUTAL

Here's what nobody tells you in other Easyship reviews.

You enter your package dimensions.

You pay for shipping.

Two weeks later?

An extra charge hits your account.

The carrier "recalculated" the dimensions.

A 2-pound package suddenly weighs 41 pounds.

This happened on multiple shipments.

Customer support is hit or miss

When things go smoothly, you never need them.

When your package gets lost?

Good luck getting a response that actually helps.

I waited 5 days for a resolution on a stolen package claim.

The insurance I paid for?

Denied because of a technicality about declared value.

Hidden fees appear out of nowhere

Shipping to Alaska through FedEx 2-Day?

Easyship quoted $33.

FedEx later charged $297.

The weight and dimensions I entered were correct.

But Easyship's calculation algorithm didn't account for "out of area" charges properly.

Breaking Down Easyship Pricing (The Real Costs)

Let's talk numbers.

Most easyship reviews skip over this part.

Free Plan

What you get:

• 100 shipments per month
• 1 team member
• 1 courier account
• Email support only
• Basic analytics

What it actually means:

If you're shipping less than 100 packages monthly, this works.

The moment you hit 101 shipments?

You're forced to upgrade.

And email support can take 24-48 hours to respond.

Plus Plan ($29/month or $23/month annual)

What you get:

• 500 shipments per month
• 3 team members
• 2 courier accounts
• Chat and email support
• Rates at checkout
• Custom tracking

The reality:

This is where most small businesses land.

The chat support is significantly better than email.

But you're still capped at 500 shipments.

Growing fast? You'll outgrow this quickly.

Premier Plan ($49/month or $39/month annual)

What you get:

• 2,500 shipments per month
• 5 team members
• 3 courier accounts
• Phone, chat, and email support
• Everything from Plus

Who this is for:

Mid-sized eCommerce stores doing serious volume.

The phone support actually matters when you have urgent issues.

But at this price point, you need to be saving enough on shipping to justify it.

Enterprise Plan (Custom pricing)

What you get:

• Unlimited shipments
• Unlimited team members
• Unlimited courier accounts
• Dedicated account manager

The truth:

Unless you're shipping thousands of packages monthly, this is overkill.

Check current pricing and plans here.

The Dimension Scam Problem (And How To Protect Yourself)

This deserves its own section.

Because this is where Easyship reviews get heated on Trustpilot.

Here's what happens:

You measure your package: 10x8x6 inches, 2 pounds.

You enter those exact dimensions into Easyship.

You buy the label.

You ship the package.

Three weeks later, an email arrives.

"Courier adjustment: Your package was 10x8x8 inches and weighed 3 pounds. Additional charge: $47."

The problem?

Your dimensions were correct.

But the carrier's automated scanner flagged it differently.

Or they scanned it twice by mistake.

Or their system glitched.

How to protect yourself:

Take photos of your package on a scale with dimensions visible.

Save these for every shipment over $100 in value.

When the adjustment charge comes, you have proof.

Easyship's support will ask for this anyway.

Without it? You're paying the charge.

Easyship vs The Competition (Honest Comparison)

Let's compare shipping platforms I've actually used.

Easyship vs Pirate Ship

Pirate Ship wins on:

• No adjustment charges (I've shipped 300+ packages, zero adjustments)
• Simpler interface
• Better USPS rates
• Completely free (no monthly fees)

Easyship wins on:

• International shipping options
• Multi-carrier dashboard
• eCommerce platform integrations
• Warehouse management features

Easyship vs ShipStation

ShipStation wins on:

• More reliable customer support
• Better automation rules
• More carrier options
• Mature platform (fewer bugs)

Easyship wins on:

• Cleaner interface
• Better pricing for international
• Taxes and duties calculator
• Easier setup process

Easyship vs Shippo

Shippo wins on:

• More transparent pricing
• Developer-friendly API
• Better documentation
• No surprise charges

Easyship wins on:

• More eCommerce integrations
• Better bulk shipping tools
• Crowdfunding platform support

Who Should Actually Use Easyship?

After 200+ shipments, here's who this platform works for.

You're a good fit if:

You ship internationally regularly

The taxes and duties calculator alone saves hours.

Customs documentation is automated.

You can offer DDP (Delivered Duty Paid) to customers.

You need multiple carriers in one place

Comparing UPS vs FedEx vs DHL for each shipment manually sucks.

Easyship shows all options with pricing upfront.

You're integrated with Shopify, WooCommerce, or BigCommerce

The order sync works well.

Labels print automatically.

Customer tracking emails go out without you lifting a finger.

You value warehouse management features

Multiple shipping locations are easy to set up.

Team member accounts let your staff handle fulfillment.

You're shipping 100-2,500 packages monthly

This is the sweet spot where Easyship makes sense cost-wise.

You should look elsewhere if:

You ship exclusively domestic USPS

Pirate Ship will save you more money.

No monthly fees.

Same or better USPS rates.

You need bulletproof customer support

Easyship's support is inconsistent.

If your business depends on instant resolution, this will frustrate you.

You can't afford surprise charges

Those dimension adjustments add up.

If your margins are tight, this could kill profitability.

You're doing massive volume (5,000+ packages monthly)

At this scale, negotiating directly with carriers gets you better rates.

Or use ShipStation with your own carrier accounts.

The Hidden Easyship Features Nobody Talks About

Most Easyship reviews miss these.

The Rates At Checkout Feature

This is actually brilliant.

Your customers see real-time shipping rates from multiple carriers.

They choose what matters to them: speed or price.

Someone in a hurry pays for overnight.

Someone on a budget picks the slowest, cheapest option.

You're not guessing what shipping to charge.

The Taxes And Duties Tool

Shipping internationally is complicated.

Different countries have different import rules.

Easyship calculates this automatically.

Your customer sees the total cost upfront (including duties).

No surprise charges when the package arrives.

This alone reduces cart abandonment on international orders.

The Custom Tracking Pages

You can brand the tracking experience.

Instead of customers landing on a generic UPS page, they see your logo.

Your colors.

Your product recommendations.

It's a small thing that makes you look more professional.

The Analytics Dashboard

Most shipping platforms give you basic tracking.

Easyship shows you:

• Average delivery time by carrier
• Cost per shipment over time
• Carrier performance metrics
• Late delivery rates

This data helps you make better carrier choices.

Common Easyship Problems (And How To Fix Them)

Let me save you the headaches I dealt with.

Problem 1: Integration Won't Connect

What usually causes this:

Your eCommerce platform has a security setting blocking the connection.

Or you're using a custom theme that conflicts.

The fix:

Contact Easyship support BEFORE trying to troubleshoot yourself.

They have a checklist that solves 90% of integration issues in under 10 minutes.

Problem 2: Shipment Status Stuck On "Processing"

What's happening:

The carrier hasn't scanned your package yet.

Or the tracking number is valid but not activated.

The fix:

Wait 24 hours.

If still stuck, contact the carrier directly (not Easyship).

They can see if the package is in their system.

Problem 3: Insurance Claim Denied

Why this happens:

You entered $0 as the shipment value.

Or your declared value doesn't match your commercial invoice.

The fix:

ALWAYS enter the actual item value when creating the shipment.

Take photos of the package contents and packaging before sealing.

Save your commercial invoice as a PDF.

When filing a claim, you'll need all three.

Problem 4: Unexpected Adjustment Charges

The real cause:

Carrier's automated scanner measures differently than you did.

Or the package shifted during transit and dimensions changed.

The fix:

Take timestamped photos of your package on a scale showing weight AND dimensions.

Use a measuring tape in the photo.

When you get the adjustment notice, submit these photos to Easyship support.

They'll dispute it with the carrier.

I've had 60% of adjustment charges reversed this way.

Is Easyship Worth It? (My Final Verdict)

Here's what it comes down to.

If you're shipping internationally or need multiple carriers in one dashboard, Easyship delivers value.

The time saved alone justifies the monthly fee.

But.

You need to be prepared for occasional adjustment charges.

You need to document your shipments with photos.

You need to be patient with customer support during busy periods.

My recommendation:

Start with the free plan.

Ship 50 packages through it.

Track your actual savings vs going direct with carriers.

If you're saving money and the adjustment charges are minimal?

Upgrade to Plus.

If you're getting hit with constant adjustments and the support isn't helping?

Switch to Pirate Ship for domestic or ShipStation for everything else.

Try Easyship free for 30 days and make your own decision.

Frequently Asked Questions About Easyship

Is Easyship legit or a scam?

Easyship is a legitimate shipping platform based in Brooklyn, New York.

They're not a scam.

However, the adjustment charges and dimension recalculations are real issues that frustrate many users.

These aren't Easyship scamming you—they're passing along carrier charges.

But their calculation algorithm doesn't always match what carriers eventually charge.

How much does Easyship actually cost?

Plans range from free (100 shipments/month) to $49/month (2,500 shipments).

But the real cost includes potential adjustment charges from carriers.

Budget an extra 5-10% above quoted rates for these surprise fees.

Can I get a refund from Easyship?

Easyship doesn't offer refunds on monthly subscription fees.

For shipping label refunds, you need to request a void BEFORE the carrier picks up the package.

Once a package is in transit, no refunds.

Does Easyship work with Shopify?

Yes, the Shopify integration works well.

Orders sync automatically.

Tracking numbers update in Shopify.

Customers get automated shipping notifications.

Setup takes about 10 minutes.

What carriers does Easyship support?

Over 250 carriers including:

• USPS
• UPS
• FedEx
• DHL Express
• Aramex
• Purolator
• Regional carriers

The exact options depend on your shipping location.

How do I avoid Easyship adjustment charges?

Take photos of every package on a scale with dimensions visible.

Use a measuring tape in the photo.

Keep these photos for 60 days.

When adjustment charges appear, submit these photos to dispute.

Is Easyship better than Pirate Ship?

For domestic USPS-only shipping, Pirate Ship is better (free, no adjustments).

For international shipping and multiple carriers, Easyship wins.

It depends on what you're shipping and where.

Can I use Easyship for dropshipping?

Yes, Easyship supports dropshipping.

You can ship from multiple locations.

Create labels without needing the physical package in hand.

What happens if my package gets lost with Easyship?

File a claim through Easyship's claims center.

You'll need proof of value (commercial invoice).

Photos of the package contents.

The carrier investigates (this takes 7-30 days).

If approved, you get reimbursed for the declared value.

Many users report claims being denied for technicalities, so document everything.

Does Easyship offer insurance?

Yes, you can add insurance when creating shipments.

But read the fine print.

Insurance only covers the declared value you enter.

And claims require extensive documentation.

Don't rely on insurance as your only protection—pack items securely.

Bottom line on Easyship reviews?

This platform works for specific use cases: international shipping, multi-carrier needs, and eCommerce integrations.

But it's not perfect.

The adjustment charges are real.

The support is inconsistent.

The savings are legitimate for certain shipments.

Start with the free trial, test it with your actual products and destinations, and decide based on your results.

Not what reviews tell you.

What your spreadsheet tells you.

That's how you actually know if Easyship is worth it for your business.